Policies

Policies

 Shipping

All pre-sale items will be shipped out within 3-4 weeks.

Shipping is calculated by quantity and weight of pieces.

International shipping now available!

In case of breakage during shipment, please take a photo of your item and send it to us within 72 hours.
Do not throw away the item or packaging.

Local Pick Up in Long Beach

Those who would like to pickup orders in person can chose so at checkout. Pickup will be in Long Beach, CA.
Please email me if you choose to pick up so we can coordinate a time.
Holiday pick ups only available 12/18 from 10am to 2pm and 12/19 from 11am to 3pm.

Returns

Due to the nature of our work, we do not accept returns or refunds.
However in certain cases we will make an exception.

Disclaimer

All products are handmade, this results in natural variations in finish and size. All listed dimensions are approximations.
All glazes used are food safe.
To protect the longevity of your piece I recommend hand washing and to not use it in the microwave.